Voice over Internet Protocol or VoIP is rapidly becoming the number one telephony choice for businesses worldwide. VoIP traffic runs over the Internet as opposed to traditional telephony voice traffic.
The advantages of using VoIP for business telephony are numerous including ease of use, reduced expense, improved functionality, and enhanced call handling rules.
Considerations to a VoIP move include Internet connection speeds, cloud based or premise based solution, and local equipment needs such as a router supporting quality of service (QoS) rules for prioritizing VoIP traffic. Another useful business VoIP priority would be to sign up with a SIP (Session Initiation Protocol) trunk provider that can link the public telephone network with your internal IP PBX.
Decisions on choosing the proper VoIP provider often include pricing, type of service available, and how large an initial installation a company anticipates. Often times a smaller organization will choose a cloud-based service and progress to a premise-based hardware or software solution as they grow, and their requirements change.
There is also a myriad of phone systems to choose from with multiple types of service offerings tailored to an individual company’s needs and requirements.
A company that does its research on the VoIP solution right for their individual needs will have a state of the art, cost effective, flexible communications system for years to come.