Managed IT San Diego
CSCI is an award-winning Managed IT service provider in San Diego, California. For more than 30 years, our team of advanced engineers has been providing San Diego’s best businesses with full-service managed IT solutions, including software support, equipment management, cybersecurity, and IT support services. We specialize in end-to-end managed IT solutions for both small and medium-sized businesses across all industries. Our TechProtect Managed Service is designed to strengthen and streamline your organization’s IT solutions so that you can focus on increasing productivity.
TechProtect Managed IT Services for San Diego
Whether you’re a small team or a mid-size company in San Diego, our TechProtect Managed IT solutions will improve your organization’s network infrastructure, digital resilience, and cybersecurity profile. This is particularly critical for growing enterprises that are running multiple cloud-based tools, database management systems, or mobile devices. Our proactive service not only helps to protect against cyberthreats, but also supports remote management and network diagnostic analysis.
Managed IT Services for Your Organization’s Needs
At CSCi we’ve spent decades learning what’s most critical to each industry. We know that your company’s needs are unique and require a customized solution. Whether you are looking for support in streamlining file management, setting up Microsoft 365, or transitioning to a cloud-based system, our team will design a program that suits your needs.
24/7 Managed IT Services
Minimize downtime while increasing security with our 24/7 remote monitoring services. Not only will this give you peace of mind during vacations and off-hours, but it will also help ensure that your business is running smoothly and efficiently. Our team of San Diego IT managers will immediately alert your organization in the case any issues are impacting your network or connectivity.
Complement Your IT Services or Outsource Your IT Department
Depending on the current size and nature of your business, CSCi’s managed IT solution may either complement your current IT solution or may act as an outsourced IT department. We offer both pre-configured managed IT services and customized solutions to complement the processes you have in place.
Why Managed IT Solutions Are Critical to Your Business
There’s a reason why so many San Diego clients are turning to managed IT services to run their businesses. Not only does managed IT help ensure that your networks and files are secure, but it also helps promote more efficient digital workflows. As more and more businesses rely on cloud-hosted file storage, shared drives, and virtual meeting services, managed IT solutions are central to daily operations. CSCi provides comprehensive benefits to your San Diego business, including:
Improved Efficiency: Managed IT can reduce the frequency and severity of IT outages, ensuring that you and your teams have the files and tools to work efficiently. With fewer disruptions, many of our San Diego clients notice positive impacts to their bottom line after investing in a managed IT service.
Enhance Security: In today’s environment cybersecurity is paramount to a successful business. A managed IT solution can help identify suspicious behavior as well as potential threats that can disrupt or threaten your business.
Peace of Mind: Our managed IT solution includes 24/7 monitoring services so that you can focus on your business. From monitoring updates to flagging outages, our reliable support means that you’re in good hands.
Predictable Costs: Our flat-rate model is a benefit for San Diego companies seeking managed IT solutions. Our flat rate, monthly fee model ensures that costs are consistent and fit into your budget.
Daily Managed IT Support
At CSCi we provide daily IT support for a range of businesses across San Diego. From remote support to help desk services, our all-in-one managed IT solution will ensure your teams have the support they need to get the job done. Our TechProtect daily management services include remote remote monitoring, trouble ticketing, help desk support, onsite and remote services and up to 7 layers of managed security for one monthly fee.
Daily Device Health Checks & Antivirus Solutions
Keep your business running smoothly with proactive, daily device health checks that can be run from our remote servers. This option helps maintain a healthy digital network while identifying any problems before they escalate.
Whether you are an experienced IT administrator or new to the world of digital services, scaling IT support for your entire San Diego team can be a challenge. Our managed IT solution ensures that all of your employees get the IT support they need, on demand. We provide both daily remote and onsite IT services depending on your team’s needs.
Cybersecurity San Diego
In today’s world of complex cybersecurity threats, every business in San Diego needs a cybersecurity strategy. CSCi’s cybersecurity solutions will help protect your San Diego business against malware, viruses, spam, intrusions, hackers, and other emerging threats. By analyzing the latest landscape of cybersecurity challenges, our team will help defend your organization from critical impacts that put your business at risk. Our enterprise-level security system includes Unified Threat Management (UTM) on a cloud-based platform. This provides you with the ability to defend against the latest virus and cyber threats as they happen without the need to download updates or plug-ins.
CSCi’s Layered Security Features
At CSCi we provide the latest in comprehensive cybersecurity solutions for businesses across San Diego. Our layered approach reflects the industry standards in cyber threat prevention:
- Email security featuring outbound & inbound filtering with multiple AV exploit engines
- Web protection offering managed website security, URL filtering, malware screening
- Level one AV offering managed antivirus with daily security updates
- Patch management offering Microsoft and third party security updates managed weekly
- Endpoint security review analyzing current endpoint device security
- Predictive threat analysis utilizing big data to minimize end user threat profile
- Employee education for best practices within end user employee community
System-Wide Cybersecurity Testing
Your San Diego business may be vulnerable to hackers, viruses, and other emerging cyber threats. Daily, monthly and quarterly management and testing can help identify risks and prevent broader financial impacts down the line.
Risk Mitigation Solutions
CSCi offers comprehensive risk-mitigation solutions to keep your San Diego business safe from cybersecurity challenges. We offer tailored solutions and guidance based on your organization’s size, industry, and digital profile.
Our experienced team offers on-site support for San Diego cybersecurity threats on a regular basis. Our tailored solutions are designed to support risk remediation and best practices on internet security.
IT Education Services
In the world of cybersecurity, your network is only as strong as the weakest link. CSCi offers cybersecurity training for companies across San Diego. Our solutions educate employees about the vast landscape of cybersecurity threats and file administration best practices.
In order to protect against rising threats and plan for potential risks we conduct quarterly security scans and financial threat profile analysis. This proactive approach helps safeguard your San Diego business against the latest trends in cyber crime.
Managed Antivirus Service
Managed antivirus service is a key layer of cyber defense for your San Diego business. Our managed antivirus strategy includes patch management of OS and third party applications, control of administrative accounts, web protection, mail protection, and event log monitoring.
With the growing use of mobile devices and tablets across industries throughout San Diego, cybersecurity extends beyond the office. Asset tracking is an important component of our cybersecurity offering and includes location tracking, configuration of security settings, Wi-Fi and email security, remote lock and passcode services, and more.
Network Vulnerability Reporting
Our advanced program combines remote digital scanning technology and advanced analytics to assess your network’s digital vulnerability. This non-intrusive scan discovers unprotected data on your network, along with vulnerabilities and access permissions. We offer a comprehensive report detailing unprotected data, vulnerabilities and permissions.
CSCi has over three decades of experience in implementing and managing Office 365 solutions. Whether your team is currently working across the Office 365 platform or if you are wondering if this is the right tool for your organization, we can help you optimize this service across your office and virtual workspaces. And with office and IT costs constantly rising, now is the best time to consider Office 365 cloud-managed solutions.
The Benefits of Office 365
Office 365 provides a highly secure suite of cloud-based productivity solutions for small businesses. From simple, effective email management to complex enterprise programs, CSCi will help you build a customized Office 365 solution that meets your business’ needs. When you upgrade to Office 365, you can retain the tools you already use, including Word, PowerPoint, Excel, Outlook, OneNote and Publisher. This managed cloud solution allows your team to synchronize documents within your desktop network, broadcast presentations, and move documents between computer libraries. New features such as Exchange and Sharepoint allow you to take advantage of the new cloud based reach of Office 365 as well.
Secure, Remote Document Access
Office 365 gives you the ability to securely access your team’s contacts, documents, emails and calendars from remote locations. Our Managed Office 365 solution includes robust security to prevent viruses and breaches as tools are accessed remotely or in the office environment. We provide password management solutions, security monitoring, and best practices to ensure your Office 365 environment remains secure and effective.
Reliable IT Services
Another benefit of deploying a managed Office 365 solution is increased product reliability. In fact, Office 365 is one of the most reliable cloud services in the world, with a 99.9% uptime guarantee.
Cloud-Managed Office 365 Solutions
Microsoft Office 365 offers nine different business plans to fit your team’s specific needs. Ranging from simple email to complex file management solutions, CSCi will help you select the best combination of managed Office 365 solutions to improve efficiency and support network security. Are you currently working between multiple cloud-based solutions? CSCi can help you determine the best way to consolidate multiple services into one streamlined solution.
Managed Office 365 for Multiple Devices
Like most of today’s workforce, your team is likely accessing Office 365 services from the office, on mobile devices, and in the home environment. Our team will help you adopt an Office 365 solution that supports security and efficiency across multiple devices and use cases. This will save time and frustration from having to access multiple different tools across a variety of devices.
Data Migration Services for Office 365
Navigating between your old data management system and the implementation of Office 365? We can help streamline and manage your data from beginning to end. Our experienced team of data management experts will map out a phased solution that allows you to focus on the running of your business while we take care of your IT solutions.
HIPAA IT Compliance San Diego
CSCi can help your San Diego business meet the Health Insurance Portability and Accountability Act of 1996 (HIPAA) national standards for electronic health care transactions required within the United States. Our experienced team can help you assess and build appropriate security controls to ensure your IT solutions are in alignment with this federally-required standard.
About HIPAA IT Compliance in San Diego
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires all relevant San Diego companies to comply with the National Institute of Standards and Technology (NIST) regulations published in 2008. These guides include a Security Rule for HIPAA that assists covered entities in applying federal information security requirements adopted under HIPAA. Many sub-contractors who bid or work on Department of Defense (DoD) must support NIST compliance. The following items illustrate some of the ways in which CSCi can help you meet the standards specified in NIST publication 800-171 for Controlled Unclassified Information (CUI).
CSCi Support for HIPAA IT Compliance in San Diego
As a managed IT solutions provider, CSCi can help in assessing the application of security controls in information systems. Once the assessment is complete, our team can develop and implement procedures for correcting observed deficiencies, helping you create a HIPAA-compliant IT framework. We will help build baseline configurations for your information systems and perform inventories of your organization’s documentation, hardware, software and firmware. Our experienced team can also establish the capability for responding to operational incidents, including documenting, tracking and reporting those incidents to the appropriate authorities. The identification and correction of system vulnerabilities can also help protect those systems from malicious code. CSCi does not directly protect remote locations, although we do provide guidance in implementing physical security measures.
HIPAA IT Audit Record Creation & Maintenance
We make it easier for San Diego businesses to remain in compliance with HIPAA IT standards by helping customers create and retain audit records. This helps facilitate fast and reliable reporting of illegal or unauthorized activity on those systems. Our HIPPA IT audit service can also be set up to ensure that activity is traced back to individual users, making the audit process more robust. Our team can provide training on all HIPAA IT security requirements, including how to identify system vulnerabilities and mitigate risk.
Implementing Your HIPAA-Compliant IT Network
While CSCi can support with several areas of HIPAA IT compliance in San Diego, it’s important to note that every customer does maintain responsibility for periodically assessing their security controls, as well as the development and implementation of deficiency correction controls. Customers should establish capabilities for handling operational incidents, including the documentation, tracking and reporting of those incidents. They also need to provide physical protection for their information systems, which generally involves limiting the physical access of those systems and operating environments to authorized individuals.
The audit and accountability responsibilities of the customer primarily include periodic reviews of the audit records to ensure the activities on their information systems are lawful, authorized and appropriate. Customers must ensure they can trace those actions back to individual users and hold them accountable for their actions. Customers must also train the users of their information systems on the security risks of those systems.
CSCi San Diego
For more than 30 years, CSCi has been helping San Diego businesses create information technology solutions that support efficiency, productivity, security, and compliance. Our managed IT solutions support NIST and HIPAA IT regulations and can be configured for both small and medium-sized businesses. We partner with companies such as Hewlett Packard (HP), Cisco, Frotinet, and Microsoft to deliver advanced solutions customized to your business needs. In addition, our team provides remote IT desktop support, set up and cybersecurity services.
Our Managed IT Services
As a comprehensive managed IT solution provider, CSCi offers configurable IT services to meet your unique needs. Whether you are transitioning to a cloud-based file management system or working to ensure your system meets all HIPAA IT compliance standards, our team of information technology experts can design and implement a solution that supports security and efficiency. Our managed IT services include:
- 24/7 Remote Security and Network Resiliency Monitoring
- Cybersecurity Assessment & System Management
- Office 365 Implementation and Network Management
- HIPAA and NIST IT Compliance
- Mobile and Desktop Asset Tracking
- IT Security Education & Compliance Training
- IT Helpdesk Solutions
- Security Risk Mitigation Solutions
- Supplementary or Outsourced IT Management Services
- IT Consulting & Solution Design
With decades of experience supporting small and medium-sized businesses in San Diego, CSCi is dedicated to helping companies find streamlined, efficient solutions for their day-to-day needs. Get started by booking a complimentary consultation with our team.