Many of our clients are professionals with established businesses who have long term track records of success in their vocation.
These business owners have made payroll decisions, hiring decisions, firing decisions, created strategic relationships, and made important financial and marketing decisions on a regular basis. In short these are competent business owner/operators or there wouldn’t be a business in the first place.
How does this group apply these business principles and ideas to running a secure IT environment? I believe you use the same fundamental skill sets in running your IT as you do in running every other aspect of your business. You seek out expertise, ask questions, do research, and make decisions based on available information and facts. As your expertise is generally in other areas than IT support, you need to avoid getting caught up in IT jargon, catch phrases, or other confusing acronyms and ask for clarification when needed.
For instance you may want to learn about San Diego’s managed IT services solutions for your own office productivity requirements. What are the choices available? Who are the primary vendors in town that supply these services? Do you know any trusted consultants or advisers that are experts in this field? What are their recommendations? How can you narrow your candidate field to a select few vendors?
The better your research, fact finding, and discovery you do upfront, the greater the chances for a successful outcome upon implementation.
The more you trust your basic business instincts in learning about and making important IT services decisions the better your ultimate IT infrastructure will become. We will talk about information gathering in future weeks. Stay tuned…………