What is normally included in managed IT services?
Determining what is normally included in managed IT services depends on your unique business operations. For example, those seeking managed IT services for a healthcare organization may require HIPAA compliance protocols, while those hosting an online e-commerce site may require advanced remote network monitoring. CSCi provides fully-customizable managed IT services for a wide range of businesses and services nationally. From software support to cloud services management, a managed IT service can provide tailored end-to-end solutions for your unique business needs.
Certified Engineers and TechProtect Managed Services
We employ a team of Certified Engineers & TechProtect specialists to keep your digital infrastructure safe from risks and inefficiencies. From 24/7 monitoring to remote device support, managed IT services can be designed for Windows, Linux, or OS X operating systems.
Customizable IT Services Solutions
Managed IT services include a range of solutions that can be tailored to match the size and needs of your company. From secure file transfers to cloud services consulting, CSCi is an effective partner in building the resilience and capacity of your business. A customized managed IT service can be designed to include:
- Day-to-day IT support
- Device support management, security and health checks
- Cybersecurity analysis and protection
- Antivirus and malware solutions
- Cloud services consultation
- Network security solutions, monitoring and protocol development
- Software and hardware applications support
- HIPAA compliance consulting and specialist
- Remote network access
CSCi works with both small and medium sized clients across San Diego and beyond. Each managed IT service solution is customized to support the clients’ technical needs.
How Managed IT Services Benefit Your Company
CSCI’s Tech Protect Managed Services have the power to improve your company’s network infrastructure and resilience against data breaches and cyberattacks. Our proactive monitoring service keeps your organization safe and optimized for peak efficiency.
Avoid IT Issues and Expensive Downtime
Our TechProtect solutions minimize downtime by identifying and resolving technical issues quickly. We can immediately take action if there are any potential issues with your network and prevent small technical glitches from impacting your entire team.
Improve Network Security
As businesses continue to expand their use of digital point of service solutions, tablets, and mobile devices, efficient and secure network security protocol management is necessary. Not only does an managed IT services company help ensure that your networks and files are secure, but it also helps promote more efficient digital workflows so that you can minimize disruptions.
Network Analysis and Diagnostics
With an increase of cloud-connected devices, online data management, and portable devices, network security management is essential to ensuring the resilience and legal compliance of your business. Our experienced team will begin with a detailed analysis of your company’s current digital network. We’ll identify any gaps in security as well as opportunities to improve the speed and architecture of your existing infrastructure.
Network Security Protocol Management
Network security protocols are IT systems that improve the integrity of data security as it is transferred across network connections. Common protocols include the ICMP (Internet Control Message Protocol) and SNMP (Simple Network Management Protocol). The specific network security protocol used depends on the type of protected data and network connection. CSCi can assess your current network protocols and determine any changes that should be made.
Cybersecurity concerns are the fastest growing threat to business of all sizes. From malicious phishing attacks to costly data exposures, it’s more important now than ever to invest in managed IT cybersecurity services. Our managed IT services include a cybersecurity tracking solution to detect and prevent cyber threats. CSCi offers a 24/7 cybersecurity monitoring service that can identify early indications of malware, threat actors, and ransomware.
Secure Data Management
With ever-growing mountains of data to manage, both small and medium-sized businesses face challenges in streamlining data access and security across multiple devices and systems. Whether your business is reliant on shared drives or in-bound inquiries gathered via an online form, it’s crucial to ensure that the data is stored accurately and securely. Our data IT services team will map out a clear data management solution that allows you to focus on the running of your business operations.
Data Migration Services
Are you updating your business practices to include new data storing functions? Or perhaps you are merging two separate databases. Managed IT services can help ensure that your data transfer is efficient and accurate. Our customed data migration services can help you save time, prevent errors, and find new efficiencies within operations.
Remote IT Monitoring
Today’s technology allows a managed IT service to remotely monitor your business’s digital networks. This can include monitoring for cybersecurity threats, bugs, data inconsistencies, network outages and other issues that can impact the efficiency of your workflow.
24/7 IT Support & Issue Monitoring
Our managed IT services include 24/7 support and monitoring. Our advanced monitoring capacities allow us to easily screen for outages, access issues, or other factors impacting your network, even when you’re not at work. This service is ideal for e-commerce businesses or medium-sized businesses who conduct services over the weekend and in the evenings.
Hardware and Asset Tracking
As the use of mobile devices and tablets continues to expand, device and asset tracking becomes an important component of your digital security needs. Our managed IT service provides location tracking, configuration of security settings, Wi-Fi and email security, remote lock and passcode services, and more. Whether your team is reliant on company-provided tablets or personal devices, we can suggest the best IT solutions to prioritize security and efficiency.
IT Training & Cybersecurity Education
Whether IT security training is required for your customer compliance or you’ve got a growing team who needs support on technology, CSCi can bring your entire staff up-to-speed on best practices from the digital realm. We offer IT training, troubleshooting support, and cybersecurity best practices to keep your business safe.
HIPAA IT Compliance & Consulting
If your company is required to operate within Health Insurance Portability and Accountability Act (HIPAA) standards, it is essential to work with a managed IT service that can implement appropriate data protection solutions. We deploy network security protocols, correct observed deficiencies, and support companies in building a HIPAA-compliant IT framework.
For over 30 years, award-winning CSCI has supported San Diego’s finest businesses with the equipment, software, and support to get the job done right.